- Within 24 hours of start date: 100% refund
- Within 1 week of start date: transfer fee to another course
- Past 1 Week: no refund
If you are experiencing technical difficulties viewing content within Bright Space, consider accessing the course on a different device and make sure you are using the most up to date browsers (Chrome, Safari, Firefox) and Adobe PDF viewer.
For further technical assistance, please contact Michigan Virtual:
Customer Care Center
For course/program assistance, please contact Ryan Cayce, Director of Digital Learning: