FAQ

Drop/Refund Policy

  • Within 24 hours of start date: 100% refund
  • Within 1 week of start date: transfer fee to another course
  • Past 1 Week: no refund

Technical Requirements

If you are experiencing technical difficulties viewing content within Bright Space, consider accessing the course on a different device and make sure you are using the most up to date browsers (Chrome, Safari, Firefox) and Adobe PDF viewer.

Technical Assistance

For further technical assistance, please contact Michigan Virtual:

Customer Care Center
(888)-889-2840

Program Assistance

For course/program assistance, please contact Ryan Cayce, Director of Digital Learning:

ryan@massp.com
(810) 404-3322